Last Updated: April 20, 2025

1. Introduction

Welcome to annefrankmaison.info. This website is owned and operated by Amsterdam Museum Guide, a not-for-profit information service.

By accessing or using our website, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you disagree with any part of these Terms, you may not access the website.

Please read these Terms carefully, as they contain important information about your legal rights, remedies, and obligations. By using our website, you are entering into a legal agreement with us.

2. Definitions

Throughout these Terms, we may use certain words or phrases, and it is important that you understand the meaning of them. The list below is not all-encompassing and no definition should be considered binding to the point that it renders these Terms ineffective:

  • "Website" refers to annefrankmaison.info, all associated services, pages, subdomains, and any other presence we maintain on the internet;
  • "We", "us", and "our" refer to Amsterdam Museum Guide and annefrankmaison.info;
  • "You", "your", and "user" refer to any individual or entity that uses our Website in any capacity;
  • "Content" refers to text, images, photos, audio, video, and all other forms of data or communication;
  • "Your Content" refers to Content that you submit or transmit to, through, or in connection with our Website;
  • "User Content" refers to Content that users submit or transmit to, through, or in connection with our Website;
  • "Our Content" refers to Content that we create and make available in connection with the Website;
  • "Third Party Content" refers to Content that originates from parties other than us or you, which is made available in connection with the Website.

3. Website Use and Access

3.1 License to Use Website

We grant you a non-exclusive, non-transferable, revocable license to access and use our Website in accordance with these Terms. Your use of our Website is solely for your personal, non-commercial use, unless otherwise specified in a separate agreement with us.

3.2 Website Modifications

We reserve the right to modify, update, or discontinue the Website at our sole discretion, with or without notice to you. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Website.

3.3 User Accounts

Some features of our Website may require you to register for an account. When you register, you agree to provide accurate, current, and complete information as prompted by the registration form and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3.4 Age Restrictions

The Website is intended for users 16 years of age or older. If you are under the age of 16, you are not permitted to use the Website. If you are between the ages of 16 and 18, you must review these Terms with your parent or guardian to ensure that you both understand and agree to these Terms.

4. Intellectual Property Rights

4.1 Our Content

Unless otherwise specified, all materials on our Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the property of annefrankmaison.info or its content suppliers and are protected by international copyright, trademark, and other intellectual property laws.

4.2 Limited License to Our Content

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use Our Content for personal, non-commercial purposes. This license does not include:

  • The right to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of Our Content, except as expressly permitted;
  • Any resale or commercial use of our Website or Our Content;
  • Any collection and use of any product listings, descriptions, or prices;
  • Any derivative use of our Website or Our Content;
  • Any downloading or copying of account information for the benefit of another merchant;
  • Any use of data mining, robots, or similar data gathering and extraction tools.

4.3 Your Content

By submitting Your Content to our Website (e.g., in comment sections, forms, or other interactive features), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display Your Content in any media.

You represent and warrant that: (i) you own Your Content or have the right to use it and grant us the rights and license as provided in these Terms, and (ii) Your Content does not violate the privacy rights, publicity rights, copyright rights, or other rights of any person.

4.4 Trademarks

All trademarks, logos, service marks, and trade names displayed on the Website are the property of their respective owners. The museum names used within our content, including "Anne Frank House," "Ludwig Museum," and "Van Gogh Museum" are trademarks of their respective institutions and are used for informational purposes only. Our website is not affiliated with, endorsed by, or sponsored by these institutions.

5. User Conduct and Prohibited Activities

You agree not to use the Website to:

  • Violate any applicable law, regulation, or these Terms;
  • Infringe the intellectual property rights of others;
  • Upload, post, or transmit any User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable;
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • Upload, post, or transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;
  • Upload, post, or transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
  • Interfere with or disrupt the Website or servers or networks connected to the Website;
  • Collect or store personal data about other users;
  • Use data mining, robots, or similar data gathering and extraction methods;
  • Download any file posted by another user that you know, or reasonably should know, cannot legally be distributed in such manner.

6. Third-Party Websites and Content

Our Website may contain links to third-party websites or resources that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or resources. We will not be liable for any damages or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or resources.

If you access a third-party website from our Website, you do so at your own risk, and you understand that these Terms and our Privacy Policy do not apply to your use of such websites. You expressly relieve us from any and all liability arising from your use of any third-party website, service, or content.

7. Disclaimers and Limitations of Liability

7.1 Disclaimer of Warranties

YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WE DO NOT WARRANT THAT: (A) THE WEBSITE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE WEBSITE WILL MEET YOUR REQUIREMENTS.

7.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

7.3 Accuracy of Information

While we strive to provide accurate and up-to-date information about the museums featured on our website, we make no representations or warranties regarding the accuracy, completeness, or reliability of any information presented. Museum details, including but not limited to opening hours, ticket prices, exhibition information, and policies are subject to change without notice. We encourage users to verify current information directly with the museums before planning their visits.

8. Indemnification

You agree to defend, indemnify, and hold harmless us, our affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, Your Content, any use of the Website's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Website.

9. Governing Law and Jurisdiction

These Terms and any disputes relating to these Terms or your use of the Website shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of laws principles.

You agree that any legal action or proceeding between you and us for any purpose concerning these Terms or the parties' obligations hereunder shall be brought exclusively in a court of competent jurisdiction sitting in Amsterdam, Netherlands.

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